Academy 811 is committed to keeping your data safe and protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, store, and protect your personal information. If you have any questions, please contact us at academy811@thepawshed.dog
2. WHO ARE WE?
Academy 811 is a dog grooming training academy operating in conjunction with The Paw Shed, 39 Lesbourne Road, Reigate, Surrey, RH2 7JS.
We collect personal information directly from you:
Enrolment Form data: name, date of birth, address, contact details, email, emergency contact information, and health needs
Course information: course name, dates, fees, and training questionnaire responses
Training records: progress notes, assessment results, coursework, and photographic/video evidence
Communication data: emails, phone calls, and messages to/from Academy staff
4. HOW DO WE USE YOUR DATA?
We use your personal data for:
Course Administration: to administer your course enrolment and process payments
Assessment and Qualification: to track your progress and provide feedback
Communication: to respond to queries and provide course support
Health & Safety: to ensure we meet legal requirements and accommodate special needs
Marketing (with consent): to send course updates and information about future courses
5. DATA RETENTION
Training Evidence: kept for a minimum of 3 years from course completion
General Data: after 3 years of inactivity, all personal data will be destroyed
Right to Erasure: you can request deletion at any time by submitting a "Request to be Forgotten" to academy811@thepawshed.dog
6. WHO DO WE SHARE YOUR DATA WITH?
Academy 811 does not share your personal data with third parties. Your data is used exclusively for course administration, training, and assessment.
7. DATA SECURITY
All personal data is stored securely on password-protected systems with restricted access. Hard copies are transferred to secure electronic systems before being shredded.
8. YOUR RIGHTS
Under UK GDPR, you have the following rights:
Right of Access: you can request a copy of your personal data
Right to Rectification: you can request correction of inaccurate data
Right to Erasure: you can request deletion of your data (subject to legal obligations)
Right to Data Portability: you can request a copy of your data in portable format
Should a data breach be discovered, we will notify you within 24 hours and keep you updated on our progress in rectifying the breach.
10. PHOTOGRAPHY AND VIDEO CONSENT
By completing a course, you consent to being photographed and/or videoed during training. This evidence is stored securely for a minimum of 3 years for qualification assessment. If you do not wish Academy 811 to publish updates on social media, you must inform your tutor in writing before your course begins.
11. MARKETING COMMUNICATIONS
We ask for your express consent on your enrolment form to send marketing information. If you do not give consent, we will not use your data for marketing purposes. You can withdraw consent at any time by emailing academy811@thepawshed.dog
12. BUSINESS CLOSURE AND DATA DISPOSAL
In the event of business closure, compliance investigation, or regulatory intervention, Academy 811 will securely destroy or dispose of all personal data in accordance with UK GDPR requirements.
13. CONTACT US
Academy 811
The Paw Shed, 39 Lesbourne Road, Reigate, Surrey, RH2 7DZ
